FAQ

DIGITAL PRODUCT

What is a digital product?

A digital product is a downloadable file that can be accessed electronically. This includes items like planners, templates, printables, and e-books.

Can I print your digital planners?

Our digital planners are specifically designed to be used on your phone or tablet with an annotation app such as goodnotes, noteshelf, notability, etc. Our product description will note if it is a printable planner.

Can I customize the digital planners?

Our digital planners are designed for immediate use unless otherwise stated in the product description. Once in an annotation app such as goodnotes you are able to add additional pages but cannot customize the elements on the page itself.

Can I use your products for commercial purposes?

Our products are intended for personal use only. Commercial use is prohibited without explicit permission.

What file formats do you offer?

We typically offer PDF, JPEG, and PNG formats. Please check product description of the particular product you are purchasing. If you have any questions please contact us.

HOW IT WORKS

How do I access my digital product after purchase?

Upon purchase, you'll receive an email with a download link to access your digital product.

What if I can't download my product?

Please check your email for the download link, including spam or junk folders. If you continue to have issues, contact our customer support.

RETURNS

Can I return a digital product?

Due to the nature of digital products, we cannot offer refunds or exchanges once a purchase is made. If you are experiencing any issues please contact us.